Supervises, coordinates, and performs housekeeping activities during a given shift to maximize quality cleaning services while ensuring all rules and procedures are being followed. ... My manager also was helpful with her praise and the next day she rewarded me by giving me easier tasks." Housekeeping Supervisor job description. Assign daily duties for housekeeping teams. Responsible for inventory control items in guest rooms. Ensured that rooms are cleaned to the Marriott standard each and every day. Train, supervise and monitor the quality of work of other housekeepers. perfomance reasons we will this housekeeping. Ensuring the highest level of guestroom cleanliness is achieved and maintained. Polish silver, wipe down appliances. Inventories stock to ensure adequate supplies. Assist the Housekeeping Manager with training, coaching, and developing the housekeeping staff. Responsible for progressive discipline of associates within the department. Motivates employees to provide superior customer service to the guest. Also, check track inventory and sure the machines are working efficiently and that parts are repaired or replace as necessary. Create and manage schedules of housekeeping teams. Investigate complaints about service and equipment, and take corrective action. Replace/repair as needed. Housekeeping Supervisor Resume Examples. The work description of the Housekeeping Supervisor includes – training the housekeeping staff, delegating work schedules, educating new hires, fixing time targets for housekeeping staff, taking inventory and ordering supplies, ensuring maintenance of equipment, calling repairmen for undertaking repair work, providing customer service and helping staff in performing their duties. Skills : Time Management, Housekeeping Supervisor, Problem Resolution, Hospitality, File Management, Event Planning, Team Management, Leadership Training. Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy. Housekeeping Supervisor Resume Samples and examples of curated bullet points for your resume to help you get an interview. Inspect vacated rooms, corridors, service rooms or halls, stairs, public lavatories, lobbies, lounges and vending. Here are 35 common housekeeper interview questions employers ask to see if a candidate has the right skills and background for a housekeeping position. Supervise, instruct, plan, and assign work to building cleaning staff. In charge of all housekeeping issues of 2 buildings with 144 suites of two and three bedrooms, two bathroom, livingroom, dinning room, laundry, balcony and complete kitchen. Conduct orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment. Maintained a functional housekeeping department by conduction and maintaining inventory, ordering and tracking supplies, and monitoring purchase and budget. Throw out expired food in the fridge. Establish and implement operational standards and procedures for the departments supervised. Hard skills are great. Answer the phone and complete a communication log daily. Housekeeping Supervisor Resume. Inspect units and housekeepers to ensure standards are meeting the requirements. Served as primary contact between the different departments of the hotel to make certain that rooms are ready for our guests. Ensured office and warehouse areas where kept cleaned by crew. Objective : To be part for of the Housekeeping Department having more than 2 years of experience, where I can contribute to its success in an attentive, friendly, efficient and courteous manner, and provide all guests with quality service, while efficiently managing expenses and maximizing service levels. 698 Hospital Housekeeping Supervisor jobs available on Ensured that daily assignments were complete. Proven experience in training all new team members. Housekeeper Resume Objective. Ensured housekeeping service remained in alignment with management, maintenance and other departmental directives; interacted with departmental managers to assure customer service excellence. Conduct on going trainings of proper quality standards. Supervision of the housekeeping quality service supervises cleaning and standard rooms. Communicates areas in need of attention to staff follow up to ensure understanding. Coached, counseled, motivated and maintained high employee morale, positive relations with the Housekeeping staff. Investigates complaints regarding housekeeping service and equipment, and takes corrective action. Inspected rooms, complete daily assignment sheets, supervision of 6 staff members, assisted with the ordering of supplies, interactive with military personnel at the assigned location. As an experienced housekeeping supervisor, I always ensure the highest standards of quality, guest service, health and safety are adhere too. Directly supervise and coordinate work activities of cleaning personnel in a hotel. Handles guest problem and complaints seeking assistance manager as necessary. Supervised housekeeping monitored the appearance and performance of the staff. Costumer Interaction Project covering areas of real life customer interaction & services leadership training team work. I ordered supplies and equipment when needed, I supervised the setup and cleanup of school events when necessary, I was responsible for cleaning some of the buildings on campus, Participates in hotel's managers' programs and meetings, Successfully completes daily housekeeping reports in timely manner, Monitor labor of the day, insuring productivity standards remain on track, Assign duties, inspect work performed and investigate complaints and take corrective action (if necessary) regarding housekeeping service and equipment, Interview and screen applicants, train new employees and conducts staff performance reviews, Incorporate continuing education for all line employees, Performed a range of housekeeping duties including waste removal, dusting, cleaning and cleaning of fixtures and surfaces, Makes regular rounds of all units to check the work of subordinates, Reports to supervisor on conditions and needs in units, Operates a variety of cleaning equipment and tools, Performs work of Custodial Worker including dusting and mopping of floors, washing windows, replenishing supplies, collecting and transporting soiled linen, Performs and leads small groups of subordinates in cleaning and laundry activities, Provides on-the-job training for new employees; and assumes responsibility of Housekeeping Supervisor in his/her absence. Touch up units when necessary, and report any maintenances issues of units. Summary : Extensive background in customer-oriented service operations and housekeeping, including management, has more than 18 years of experience. Managed the daily operation of the housekeeping department of a 336 room property. Inventory stock to ensure that supplies and equipment are available in adequate amounts. Turn mattresses, plump pillows, and change cushions. Skills : Housekeeping Supervisor, Janitorial, Hospital, How to write Experience Section in Hospitality Resume, Action Verbs to use in Hospitality Resume, How to present Skills Section in Hospitality Resume, How to write Education Section in Hospitality Resume. It is fully editable; so you’ll be able to make changes to the resume. Training new staff on our cleaning procedures, paying attention to details, making sure all rooms and public areas for the guest are clean and tidy. Use our Career Test Report to get your career on track and keep it there. Skills : Customer Service, Receptionist, Retail Sales, Sales, Problem Resolution, Hospitality, File Management, Event Planning, Team Management, Leadership Training, Quality Management, Bookkeeping, Inventory Management, Budgeting, Customer Service. Duties included opening the house, constantly communicated with the Front Office to ensure blocked rooms were ready on time and that any special requests were fulfilled. Order supplies for various locations, direct contact with customers and the market for new customers.
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