Oversee the operations functions of the hotel, as per the Organizational chart. Training and … What the role is The Hotel General Manager is the main leader at the location, providing leadership to all Managers and staff and making sure the location functions optimally while achieving all… may cause a disruption to the business Human Resources Act as direct manager for all the location Managers Lead and support the recruitment and selection process for open positions at the location… Be an excellent role model. Get sample Stationery, Formats, Hotel SOP's, Staff Training Tips, Job Descriptions and more. This section of the resume is important to have for individuals who have worked or are presenting working as a hotel general manager to convince the recruiter that they have the needed experience and competence to succeed on the job. General Manager responsibilities include: Design strategy and set goals for growth; Control budgets and optimize expenses; Ensure employees are motivated and productive; Job brief. It also reveals the major requirements most recruiters will expect prospective candidates for the hotel general manager’s job to fulfill to be hired. Latest Back Office Job Descriptions. The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. Please, leave a comment in the box below. Now, here are major requirements most recruiters will expect candidates seeking the hotel general manager job to possess before they are called up for an interview: If you are a recruiter, HR manager, or employer in the process of hiring someone for the general manager position in your hotel, you need to clearly let prospective candidates know what the job entails in terms of the duties and responsibilities they will be assigned. Opal Hospitality is seeking an experienced, energetic, fun loving, passion-ate and caring Hotel General Manager to lead a great team at Canvas Moncton, Tapestry Collection by Hilton. A strong understanding of P&L statements and the ability to react with impactful strategies. By clicking “Accept”, you consent to the use of ALL the cookies. These cookies do not store any personal information. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. The role is particularly common in large global or multinational organizations where businesses are organized along product lines, customer groups, or … REPORTS TO: Managing Director / Area General Manager / Owner POSITION SUMMARY: The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests.He / She should be an ambassador for the brand and your hotel. Developing improvement actions, carry out costs savings. Job Assessment Tests: How to Top Your Competition. To do this, you need to write a detailed description of the hotel general manager position in your company, which you can quickly and easily do by adapting the duties and responsibilities of the role contained in the job description sample above. Handling complaints, and oversee the service recovery procedures. A General Manager would also be required to manage between profitability and guest satisfaction measures. Work Very closely with the hotel owners and other stake holders. Act as a final decision maker in hiring a key staffs. To a certain extent you’re a figurehead, motivating your managers and charming the guests – but when the schmoozing stops it’s down to you to make sure the business is profitable. Please, continue reading: The smooth and effective operation of a hotel requires the enthusiasm and diligence of the hotel general manager, as he or she is expected to perform various important functions in order for the hotel to meet up to good standards. Upholding the guidelines established by the hotel owner and ensuring that employees adhere to the laid down rules and guidelines. Hold regular briefings and meetings with all head of departments. Page 1 of 54 jobs. These cookies will be stored in your browser only with your consent. Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipments and services. In the process of discharging his or her duties, the hotel general manager is also responsible for managing budgets by prioritizing the spending of money in order to help the hotel attain its goal, as well as maintaining statistical and financial records. A hotel general manager should possess crucial key skills such as problem-solving, customer service, and leadership skills, as well as physical stamina to succeed on the job. Implements and maintains effective open-door communication system that crosses departmental lines in order to reach all employees. The average Hotel General Manager salary in the United States is $110,500 as of October 28, 2020, but the range typically falls between $78,400 and $143,800.Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your … You will be required to prepare a yearly budget and submit it to the hotel owner, corporate office or possibly a district manager. He / She should be an ambassador for the brand and your hotel. Furthermore, while there are staff occupying various positions that are needed for the effective running of the hotel, the general manager also oversees various functions like planning maintenance work, events, and room bookings; handling customer complaints and queries, and also promoting and marketing the business. Excellent computer system skills. Available to work when needed, including weekends, holidays, and nights. Hence they set their own responsibilities. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience. General Manager. Lead all key property issues including capital projects, customer service and refurbishment. Below is an example for a job description for a Duty Manager. And 5 to 10 years of experience as a General Manager or Asst. Job description for Hotel Manager. You also have the option to opt-out of these cookies. We also use third-party cookies that help us analyze and understand how you use this website. © Setupmyhotel 2020 - All rights reserved. We found that there were significant differences in the average level of autonomy across the different areas. Other short and long term strategic goals for the hotel owners and holders... And entertainment service roles in a hotel, holidays, and oversee the operations of. The main goals and set other short and long term strategic goals for the execution all! Also interact with customers by anticipating and catering for their needs preparation, presentation and subsequent achievement of shareholders! Best interest of the local business unit the duties and responsibilities ( continued ): 14 and. Descriptions and more other legal requirements management and guests qualified candidate,.. New hires will be your responsibility who in your browser only with your consent great... 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2020 hotel general manager job description